IT Support At Your Fingertips
Welcome to our IT Support At Your Fingertips! Please follow the instructions below to access your remote support specialist.
1. Choose the type of support from the drop down menu beside the red arrow.
2. Click on the red arrow to download your support tool.
3. Click on the downloaded tool, and if prompted to, click run.
This will alert a support specialist that you are ready for connection for support.
If you would like to open a dialog box for direct communication with your support specialist, click on the AI icon for the tool in the bottom right-hand corner of your screen. This will bring up a chat session with your specialist.
4. Sit back and watch the magic, or if you have other important tasks ahead, leave your computer connected to a power source and unlocked, and our remote support specialist will work on your computer while you take care of business!